Privacy Policy

Last updated: 31/07/2025

This privacy policy sets out how Dr Jawaad Malik uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected and your personal data is handled securely and lawfully in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

Who We Are

This website is operated by Dr Jawaad Malik, Consultant in Pain Management and Regenerative Orthopaedics, providing medical services in Surrey and London.

What Information We Collect

We may collect and process the following data:

Name and contact information (e.g. email address, phone number)
Demographic information (such as location, preferences)
Medical or health-related information provided via forms or emails
Website usage data (e.g. IP address, browser type, browsing behaviour)

How We Collect Your Data

We collect data when you:

Fill out a contact or enquiry form
Email or call us directly
Use or view our website via your browser’s cookies

Why We Collect Your Data

We collect your data to:

Respond to enquiries and provide medical advice or services
Improve user experience on our website
Comply with legal and regulatory obligations
Keep internal records for clinical or administrative purposes

Lawful Basis for Processing

We process your data under the lawful bases of consent, contract, and legitimate interest, depending on the nature of the interaction.

How We Store and Protect Your Data

Your data is stored securely and only retained for as long as necessary for the purposes set out above. All personal data is encrypted where appropriate and access is restricted to authorised personnel only.

Third Parties

We do not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent. If third-party processors (e.g., hosting services, booking platforms) are used, we ensure they are GDPR-compliant.

Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time, where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

This website uses cookies to enhance your browsing experience. You will be notified upon your first visit and given the option to accept or reject non-essential cookies.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

Alexzandra Andrews, medical secretary
Email: office@drjsmalik.com

Telephone: 02080870022
Website: drjsmalik.com
Location: Surrey & London, UK